Terms of service.

Effective date: 23 August 2025
Legal entity: Melbourne Canteen (ABN 70 845 386 502)
Contact: themelbournecanteen@gmail.com | 0411 350 284 | 2 Harris St, Lynbrook VIC 3975

About us

Melbourne Canteen is a collective of brands — Kesar, Misht, Urban Thela, and Munch Club — each sharing our commitment to handcrafted quality and fresh flavours.

Acceptance of terms

By using our website or placing an order, you agree to these Terms, along with our Privacy Policy, Returns & Replacement Policy, and Shipping Policy.

Food standards & allergen information

All our food complies with the Australia New Zealand Food Standards Code and the Food Act 1984 (Vic). Allergen labelling follows the Plain English Allergen Labelling (PEAL) requirements. Please read product details carefully and contact us with dietary concerns.

Pricing & GST

All prices are in Australian dollars and include GST. Shipping costs (if any) are displayed at checkout.

Orders & payment

  • Cut-off time: Orders must be placed by 8:00 PM, at least 2 days in advance.

  • Payment is processed at checkout.

  • An order is confirmed once we accept and process it.

Delivery & risk

We deliver across Melbourne, its suburbs, and the Mornington Peninsula — either directly or via courier. Risk transfers at delivery, but your rights under Australian Consumer Law (ACL) remain protected.

Consumer guarantees

Under the ACL, you’re entitled to a remedy if goods are faulty, unsafe, misdescribed, or fail to meet acceptable quality.

Intellectual property

Our logos, branding, and product photography are the property of Melbourne Canteen. They may not be reproduced without permission.

Governing law

These Terms are governed by the laws of Victoria, Australia.