Effective date: 23 August 2025
We respect your privacy and comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Notifiable Data Breaches scheme.

What we collect

• Contact details (name, email, phone, delivery address)

• Order and payment information (via secure payment processor; we don’t store full card details)

• Preferences (e.g., dietary) and website analytics (cookies)

Why we collect it

• To process and deliver your orders

• To improve our website and services

• To send marketing (only with your consent — you can opt out anytime)

Direct marketing

We comply with the Spam Act 2003 and the Do Not Call Register Act 2006. Every email or SMS includes an unsubscribe option.

Sharing your information

We may share data with service providers (IT, couriers, payment processors). Some may be overseas; we ensure compliance with the APPs.

Security & breaches

We protect your information with technical and physical safeguards. If a breach is likely to cause serious harm, we’ll notify you and the Office of the Australian Information Commissioner (OAIC).

Your rights

You may request access to, or correction of, your personal information. Contact us at [insert privacy email]. Complaints may also be lodged with the OAIC (1300 363 992).